View Ticket Detail

Release Time
12/15/2017
Views
376 times
Category
Service Desk
Tags

Get detail of the current client's ticket.

URL: https://subdomain.domainname/clientapi /index.php?serviceName=viewticket

This function can be executed via following url: https://subdomain.domainname/clientapi

Input Parameters

 

 

Name

Required / Optional

Type

Description

TicketId Required varchar(255) Ticket ID

 

 

Name

Required / Optional

Type

Description

Content-Type

Required

application/json

Content Type

Authorization

Required*

base64

Valid Api Key from SD Manage -> Api Keys

X-ACCESS-TOKEN

Required*

string

 

3rd Party Authentication API Definition

 

https://developer.comodo.com/frontend/web/topic/comodo-one-3rd-party-company-api-definition

https://developer.comodo.com/frontend/web/topic/token-validation-service

https://developer.comodo.com/frontend/web/topic/token-renew-service

*  Customer should send Authorization or X-ACCESS-TOKEN

 

Execution

Sample execution can be handled via Postman Application. 

Header part can be handled via Postman Application

Success Output

Error Output