Takeover action from Service Desk
Release Time
06/07/2018
Views
8569 times
Category
ITSM
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An interface with which to generate the takeover link.
Scheme
https
Host
Valid ITSM host (example: subdomain-msp.cmdm.comodo.com )
Path
/api/rest/v1/web-rtc/remote-control – the actual path
/api/rest/v1/web-rtc/ccv – deprecated
Method | POST |
Content-Type | JSON (application/json) |
Request Headers
Key | Value | Description |
x-auth-type | 2 | Authentication type identifier |
x-auth-token | sso-token | Authentication SSO token |
Request Parameters
Name | Type | Required | Description | Limitation |
mdmTokens |
JSON Array | required | Array of devices mdm-tokens | count - min 1, max 10 |
mdmTokens[] |
String | required | Device mdm-token |
Response Parameters
Name | Type | Required | Description | Limitation |
status | Integer | required | Device status |
Possible values are:
|
message | String | optional | CRC or CCV link for Windows XP/Server 2003 | Meet when status = 1 |
See the below link for details:
- Comodo ONE 3rd Party Authentication API Definition
- Token Renew Service
- Token Validation Service
- Usage of Access Token
Execution
Sample execution can be handled via Postman Application.
Header part can be handled via Postman Application